Lifetime Memorial Jewelry Manufacturer's Warranty
We guarantee our quality of workmanship and take responsibility for any structural defects due to manufacturing. Please note that our jewelry is hand finished, and differences between the renderings during design and the physical piece are expected and not considered manufacturing defects.
Sealed Remembrance Pod Guarantee
We guarantee your remembrance pod will never break, and the contents will never leak or become exposed to outside elements. If your Remembrance Pod is in any way defective, we'll replace your jewelry for free.
All materials sourced to create your gorgeous jewelry are authentic and accurate to what's specified in your order.
Our jewelry is designed and crafted with the utmost care and quality. If you aren't thrilled with your piece, we'll work with you to make it right.
Making a Claim
Should you have any issues with your memorial jewelry, you may return it for inspection. If we determine that the item is damaged due to manufacturer defect, we'll repair or replace your jewelry, free of charge.
A Lifetime of Support
We love keeping in touch with our customers. Have questions about product care and cleaning? Worried about a stone coming loose? Need help insuring your piece? Reach out, we're happy to help in any way we can.